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Title: Total quality management in Birzeit university and main library
Authors: Abdallah, Eman George
Keywords: Total quality management - Palestine
Issue Date: 2014
Abstract: A project report submitted in partial fulfillment for advanced certificate course on "Modern Library Practices" Under the guidance of Dr. R. Ravichandran Sr. Librarian & Coordinator of Modern Library Practices National Institute of Technical Teachers Training & Research Taramani, Chennai — 600 113 India January, 2014
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