Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.11889/4288| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Jarrar, Mustafa | |
| dc.contributor.author | Verlinden, Ruben | |
| dc.contributor.author | Meersman, Robert | |
| dc.date.accessioned | 2017-02-21T07:19:10Z | |
| dc.date.available | 2017-02-21T07:19:10Z | |
| dc.date.issued | 2003 | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11889/4288 | |
| dc.language.iso | en_US | en_US |
| dc.subject.lcsh | Consumer complaints - Management | |
| dc.subject.lcsh | Ontology - Methodology | |
| dc.title | Ontology-based customer complaint management | en_US |
| dc.type | Article | en_US |
| newfileds.department | Engineering and Technology | en_US |
| newfileds.item-access-type | open_access | en_US |
| newfileds.thesis-prog | none | en_US |
| newfileds.general-subject | none | en_US |
| item.fulltext | With Fulltext | - |
| item.grantfulltext | open | - |
| item.languageiso639-1 | other | - |
| Appears in Collections: | Fulltext Publications | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| STAR-2003-16.pdf | 285.17 kB | Adobe PDF | View/Open |
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