Please use this identifier to cite or link to this item:
http://hdl.handle.net/20.500.11889/4288
Title: | Ontology-based customer complaint management | Authors: | Jarrar, Mustafa Verlinden, Ruben Meersman, Robert |
Issue Date: | 2003 | URI: | http://hdl.handle.net/20.500.11889/4288 |
Appears in Collections: | Fulltext Publications |
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File | Description | Size | Format | |
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STAR-2003-16.pdf | 285.17 kB | Adobe PDF | View/Open |
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