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Title: Palestinian women’s satisfaction with reproductive health services at the health centers of the Health Work Committees, West Bank
Authors: Hassan, Sahar
Abu Qtesh, Hanan
Darkhawaja, Ranin
Keywords: Maternal health services - Palestine;Women - Care and hygiene - Palestine;Pregnant women - Care and hygiene - Palestine;Medical centers;Women’s health services - Palestine
Issue Date: 20-Mar-2015
Publisher: Lancet Palestinian Health Alliance Conference (LPHA)
Abstract: Health Work Committees (HWC) is Palestinian development and health NGO. In addition to providing health education and capacity building services for women, the Women’s Health Program of HWC has been providing health services for women of all ages including preventive and curative care services. This study aims to improve the quality of the reproductive health services provided in the health centers of the HWC, through examining women’s satisfaction in areas related to the structural, technical and process measures of quality
Description: We used qualitative and quantitative methods. Three focus groups discussions were conducted with women of different ages; in the north, middle and south of the West Bank. Face-to-face interviews were held with 72 stratified sample of women recruited from eight HWC’s women’s health clinics, using a piloted semi-structured questionnaire. The data was collected in August 2014, during one busy day for each health center. SPSS statistical package was used for data analysis. Oral permissions were elicited from women.
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